Frequently asked questions
Don't see your question? Email Rob.
Do you share data with the government, the ATF, or anyone?
No. We don't share, sell, or hand over your data to anyone unless legally compelled — and we don't go looking for ways to be helpful when we're not asked. We respond to lawful subpoenas if and when they arrive, like any business has to. We have no proactive sharing arrangements with any agency, insurer, retailer, or third party. None. Ever.
What happens to my data if you go out of business?
See the Continuity Commitment below. The short version: 60 days' notice by email. Full CSV export available the entire time. If you don't export, your data is permanently deleted at shutdown. It is never sold as part of any deal.
Is my home address stored anywhere?
Only if you put it there. We collect what's required to bill paid accounts (handled by Stripe). We don't ask for a home address or a firearms inventory at signup. You decide what goes in.
Can I export everything?
Yes. Every firearm, every session, every round count, every barrel — full CSV export, anytime. Not a 30-day "data request." A button.
Can I really delete my account?
Yes, and the deletion is real. Your data is gone — not soft-deleted, not flagged for deletion, not retained for 30 days. Hard delete.
Why $10/month? Excel is free.
Excel costs you maintenance time, and your "private" spreadsheet is almost certainly syncing to OneDrive, iCloud, or Google Drive. Shooting Log Pro gives you the answers Excel can't give you cleanly — round counts that update themselves, multi-barrel tracking, real search — and is genuinely private. The 14-day trial doesn't ask for a credit card; try it before deciding what it's worth.
What happens at the end of the trial?
On the morning of day 15, you'll be asked to add a card to keep using Shooting Log Pro. We email you 3 days before the trial ends, so it's never a surprise. If you don't add a card, your account is paused — your data stays put, there's no card to charge, and nothing happens to your wallet. You can come back later, add a card, and pick up where you left off, or export your data and delete your account. Your call.
Are you SOC 2 / GDPR certified?
No, and I'll be honest about why: I'm one person, not a company that needs an audit framework to remember not to share your data. Compliance certifications are mostly how big companies promise good behavior to other big companies. We just have good behavior.
What can I do on my phone?
Everything you'd do on a laptop, plus log range sessions on the range — even with no signal. Open the site in Safari or Chrome, fill in the new-session form, hit save. If you have internet it goes straight to the server; if you don't, it saves on your phone and syncs the next time you're online. There's nothing to install or enable.
Does it work without an internet connection?
Yes — for logging new range sessions. The catch: your phone needs to have opened the new-session page (and its dropdowns of firearms and locations) at least once with internet on that device, so the form is held in the browser cache. As long as you've used the site online before, you can fill in and save a session at the range with no signal. The session is held on the phone and pushed to the server automatically when you're back online. You don't have to remember to do anything.
Should I install the app on my phone?
Optional on Android — your data and offline support already persist in Chrome. Recommended on iPhone if you don't open the site at least once a week, because Apple wipes cached browser data after about 7 days of inactivity. Installing exempts the site from that and gives you a home-screen icon. Tap Safari's Share button at the range, choose Add to Home Screen — that's it.
What about photos at the range?
Photos need a connection to upload. If you're offline, save the session without photos — you'll see a small confirmation that says so — and add them later by editing the session once you're back online. Everything else (firearm, ammo, rounds, distance, location, notes) is stored locally and syncs as soon as you reconnect.
I logged a session offline but don't see it on my session list — did I lose it?
No, it's safe on your phone. The session list you're seeing is the cached copy from your last online visit, so a session you just logged offline won't appear there until the next time the app syncs. As soon as you reopen the app with internet, the session pushes to the server and shows up everywhere.
What if I sign in as a different account on the same phone?
Cached pages are scoped per account — switching accounts (or signing out) clears the previous account's cached data automatically. Pending sessions you logged but haven't synced stay in your queue until you sign back in as the account that recorded them. We won't push them to the wrong account.
Who's actually behind this?
Hi, I'm Rob. I'm a long-time shooter and a software developer in Connecticut. I started Shooting Log Pro because my range notebook was useless for finding old sessions or knowing round totals, and I couldn't find a solution I trusted. Bootstrapped, no investors. You can email me directly — see below.