Terms Of Service

Thank you for using Shooting Log Pro. These Terms of Service ("Terms") cover your use of the application and explain, in plain English, the agreement between you and us. Please read them.

When we say "Company," "we," "our," or "us," we mean Still River Software Company, LLC. When we say "Service," we mean Shooting Log Pro — the website, the web app, and the official mobile apps, in any form. When we say "you" or "your," we mean the person or organization that owns an account.

When you use the Service, now or in the future, you are agreeing to the latest Terms. We may update these Terms over time — if we make a significant change, we'll refresh the "last updated" date above and notify account holders by email. If we don't enforce a part of these Terms on one occasion, that doesn't mean we've given up the right to enforce it later. These Terms include a limitation of our liability.

If you violate these Terms, we may suspend or close your account. That's a broad statement, and it means you need to place some trust in us. We try to deserve that trust by being straightforward about how the Service works and by keeping the door open to your feedback.

Account terms

1. You are responsible for keeping your account and password secure. We cannot and will not be liable for any loss or damage from your failure to keep your account secure. We strongly recommend turning on two-factor authentication.
2. You are responsible for all content posted and all activity that happens under your account, including activity by anyone you invite to a team account.
3. You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
4. You must be at least 18 years old to use the Service.
5. You may not use the Service for any illegal purpose, to violate any law, or to infringe anyone's rights.

Payment, refunds, and plan changes

1. If you're on a free plan, it's genuinely free — we don't ask for a credit card, and (just like for paying customers) we don't sell your data.
2. For paid plans, we explain the price and any trial period when you sign up. After a trial ends, you need an active paid subscription to keep using paid features. Payment is processed by Stripe; we don't store your card details on our servers.
3. If you upgrade from a free plan to a paid plan, your billing cycle starts on the day of the upgrade. For other plan changes, the new rate starts on your next billing cycle.
4. All fees are exclusive of any taxes, levies, or duties imposed by taxing authorities. Where we're required to, we'll collect those taxes and remit them to the appropriate authority. Otherwise, you're responsible for them.
5. If you cancel before the end of a paid period, the cancellation takes effect at the end of that period — you won't be charged again, and you keep access until then. We don't automatically prorate unused time. If you believe you were charged in error, email us and we'll make it right.

Cancellation and account deletion

1. You can cancel your subscription or delete your account at any time, yourself, from your account settings. You don't need to email us to do it.
2. Before you delete your account, you can export everything — every firearm, barrel, range session, entry, and location — as CSV files in a single ZIP, right from your account settings. It's an immediate download, not a request you wait on.
3. When you delete your account, your data is permanently and immediately removed from our database. There's no soft-delete table holding it for 30 days. Once it's gone, we cannot recover it, even if you ask.
4. We have the right to suspend or close any account, and to refuse the Service to anyone, for any reason at any time. We have this clause because, statistically, out of all the accounts on the Service, there's bound to be one doing something we want no part of. Closing an account results in the deletion of its content.
5. Verbal, physical, written, or other abuse — including threats — directed at the Company or anyone working on it will result in immediate account termination.

Modifications to the Service and prices

1. We reserve the right to modify or discontinue, temporarily or permanently, any part of the Service with or without notice. Sometimes a feature has to change, or it becomes impractical to keep something running the way it did. The Continuity Commitment in our Privacy Policy describes what you can count on if the Service is ever shut down or acquired.
2. We may change the price of the Service. If we change the price for an existing paid plan, we'll give you at least 30 days' notice by email before it takes effect.

Uptime, security, and privacy

1. Your use of the Service is at your sole risk. We provide it on an "as is" and "as available" basis. We take uptime seriously, but we don't offer a formal service-level agreement.
2. We take reasonable measures to protect your data, including backups and encryption of data in transit over the public internet.
3. When you use the Service, you entrust us with your data, and we take that to heart. We process it only as described in our Privacy Policy and for no other purpose. We don't read your sessions or browse your firearms list; a human only accesses your data when you ask us to help with a support request, when we have to look at a minimum amount of it to fix a specific bug, or to the extent we're legally required to.
4. Our servers and all data infrastructure are located in the United States. We only preserve or disclose your data if compelled by a valid legal order, and we'll push back on overbroad requests. There's no "law enforcement portal" and no proactive reporting arrangement — see the Privacy Policy for the full picture.

Content ownership and copyright

1. Your data is yours. Everything you log — firearms, barrels, range sessions, notes, photos, and the rest — remains yours. You give us a limited license to store and display that content only so we can provide the Service to you. We claim no ownership over it.
2. Any content you post must comply with U.S. law. We don't pre-screen content, but we reserve the right (not the obligation) to remove content available through the Service at our discretion.
3. The Company owns all right, title, and interest in the Service itself, including its software and design. Using the Service doesn't give you any ownership of it. You may not copy, duplicate, or reuse any portion of the HTML, CSS, JavaScript, or visual design without our written permission.
4. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Features and bugs

We build the Service with care, but there's no such thing as software that pleases everybody, and we make no guarantee that it will meet your specific requirements or expectations. Like any software, it will have bugs. We track the ones reported to us and work through the important ones — especially anything touching security or privacy — but we don't guarantee a completely error-free Service.

API terms

The Service offers an API, which primarily exists to power our official mobile apps. If you use the API — directly or through any application that accesses the Service on your behalf — that use is also bound by these Terms, plus the following:

1. You understand and agree that we are not liable for any damages or losses resulting from your use of the API or from any third-party product that accesses your data through it.
2. Abuse of the API, or excessively frequent requests, may result in temporary or permanent suspension of your account's API access. We decide, at our discretion, what counts as abuse or excessive use. We'll try to warn you first, but if your usage is causing problems for the Service we may cut off access without prior notice.

Limitation of liability

You expressly understand and agree that the Company shall not be liable to you or to any third party for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages — including damages for loss of profits, goodwill, use, or data, even if we've been advised of the possibility of such damages — resulting from: (i) your use of or inability to use the Service; (ii) the cost of substitute goods or services; (iii) unauthorized access to or alteration of your data; (iv) the conduct of any third party on the Service; or (v) any other matter relating to these Terms or the Service.

In other words: choosing to use the Service means you're placing a bet on us. We work hard to be a safe bet — through careful management, sensible security, and generally giving a damn — but if the bet doesn't work out, that's on you, not us. If you choose to use the Service, thank you for betting on us.

Governing law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or the Service will be handled in the state or federal courts located in Connecticut, and you agree to that jurisdiction.

How to reach us

If you have a question about any of these Terms, email rob@shootinglogpro.com. There's a real person on the other end.